Bug fixes
DashboardBug Fix
Fixed an issue where the soap dispenser and trash/bin charts on the dashboard were displaying total counts across the selected period rather than averages. Charts now correctly show average consumption counts, giving a more representative view of usage patterns — particularly important when comparing assets over different date ranges.
Floor PlansBug Fix
Fixed a bug in the floor plan live view where the emptying and filling states for monitored assets (such as soap dispensers and bins) were not being displayed correctly. The live view now accurately reflects whether a container is in the process of being emptied or filled, keeping operational staff better informed of real-time asset status.
FeedbackBug Fix
Feedback forms and checklist configurations were previously stored and applied at the global level, meaning changes could unintentionally affect all tenants on the platform. These items have been rescoped to the organisation and can now be administered by organisation admins, ensuring each organisation’s feedback and checklist setup is isolated and independently managed.
What’s new
Alerts
The alert list now shows the duration of each alert — how long the condition was active from trigger to resolution. This makes it easier to assess the severity and impact of past alerts at a glance without needing to open each one individually.
ReportsFeedback
A new Feedback report is now available, giving you a breakdown of feedback submissions across your assets. Use it to track satisfaction trends and identify areas requiring attention.
ReportsAlerts
A new Alert report provides a detailed breakdown of alert activity in 15-minute time slots, allowing you to identify patterns and peak periods across your monitored assets.
Occupancy
You can now configure dwell time alerts for occupancy sensors. When a visitor or asset remains in a zone beyond a defined threshold, an alert is triggered — useful for enforcing time limits in high-turnover areas such as meeting rooms, waiting areas, or restricted zones.