What’s new

Occupancy — Washroom Diversion
DashboardSensors
Busy washrooms can now be set up to divert visitors to a less busy alternative. Each diversion can show written directions, a preferred arrow direction on the floor plan, and how busy the alternative area currently is right now — helping spread visitor traffic automatically at peak times.
Dashboards — Linked Floor Plans
Dashboard
Floor plans can now be linked together, so staff can jump between floors or zones directly from the plan itself. The current occupancy level is shown right on the link, making it easy to see at a glance how busy the connected area is before heading over.
Security — Multi-Factor Authentication
Platform
Users can now turn on an extra layer of login security from their profile page. Once enabled, logging in requires a second verification step in addition to a password.
Sensors — Moving Portals Between Sensors
Sensors
Re-assigning a sensor to a different portal or organisation is now handled automatically behind the scenes, removing the need to manually delete and recreate portal records.
Reports — Consumable Report Refinements
Reports
Following a detailed client verification review, a number of small refinements have been made to consumable reports: clearer footer labels, more consistent colour-coding on heatmaps, and more accurate “emptied” counts on trash reports.

Bug fixes

Sensors — Save Button Reliability
SensorsBug Fix
Fixed the sensor details Save button occasionally not saving on the first click.
Sensors — Simplified New Sensor Form
SensorsBug Fix
The “For Asset” field is no longer shown when adding a brand new sensor, since it doesn’t apply at that stage — simplifying the form.
Sensors — Asset Tree Refresh
DashboardBug Fix
The asset tree now refreshes automatically after saving changes to an asset, so updates are reflected immediately without needing to reload the page.
Sensors — Duplicate Serial Numbers
SensorsBug Fix
Fixed an issue that allowed a sensor to be saved with a serial number already in use by another sensor. Duplicate serial numbers are no longer accepted.
Sensors — Search by Serial or Asset
SensorsBug Fix
Sensors can now be searched for by either their serial number or the asset they’re assigned to, making them much easier to find.
Reports — Sensor Type Mix-Up
ReportsBug Fix
Fixed occupancy and distance reports occasionally combining readings from different sensor types, which could skew the figures shown. Reports now only include data from the correct sensor type.
Reports — Correct Day Grouping
ReportsBug Fix
Fixed servicing-event counts occasionally being grouped under the wrong calendar day for sites outside the UK. Daily figures are now grouped using each site’s own local day, not the server’s.
Reports — Empty Download Warning
ReportsBug Fix
Fixed report downloads that could silently save as an empty file with no explanation. A clear warning is now shown instead.
Reports — Date Range Picker
ReportsBug Fix
Fixed the report date range picker applying a range before the “Apply” button was clicked. The selected range is now only applied once confirmed, and defaults to a sensible, day-aligned range.